HIPAA-aware workflow • Captions included • Plain-language scripts

Hospital & Private Practice Videos That Educate Patients and Save Staff Time

Your team answers the same questions every day.
We create clear, honest videos — pre/post-op expectations, provider introductions, patient stories, and department highlights — that work 24/7 so your staff doesn’t have to.

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Start Here: The 3 Videos That Calm Patients and Support Care

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Patient Education Videos

Plain-language clips for pre-op, post-op, and visit prep — what to expect, what to bring, and what recovery looks like.

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Provider & Department Highlights

60–90 sec intros that humanize your providers, nurses, and departments — helping patients trust the people behind the care.

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Patient Story Features

Short, respectful stories from real patients that reinforce outcomes, safety, and compassion

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Suggested Starter Set (7–9 videos):

  • Pre-Op: “What to Expect the Day of Surgery”

  • Post-Op Basics (Recovery at Home)

  • New Patient Walkthrough (Check-In & Parking)

  • Provider Intro

  • Department Spotlight

  • Patient Stories

  • Seasonal Access Update

Micro Outcomes:

  • Fewer phone calls

  • Better prepared patients

  • Smoother appointments

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  • These short videos set patient expectations clearly — what to bring, when to arrive, and what the recovery process looks like. Each script is approved by your reviewer and avoids medical advice, focusing instead on logistics and reassurance.

    • “What to Expect the Day of Surgery”

    • “Preparing for Your Procedure: Fasting, Meds, and Parking”

    • “Recovery at Home: Mobility, Rest, and Follow-Up”

  • Help patients navigate your facility before they arrive. These videos reduce uncertainty and simplify first-time visits — showing them how to check in, where to park, and how to find your department.

    • “First Visit Walkthrough: Check-In and Registration”

    • “Where to Park and What to Bring”

    • “Accessing the Patient Portal or MyChart”

    • “Interpreter Services and Accessibility Options”

  • Humanize your care teams and highlight the services that make your hospital or clinic unique. Each video introduces key providers and explains what the department does — in plain language anyone can understand.

    • “Meet Our Cardiology Team”

    • “Orthopedics: What to Expect from Your Visit”

    • “Imaging Services Explained”

    • “Women’s Health: From First Visit to Follow-Up”

  • Safety is one of the biggest patient concerns. These clips show your team’s infection-prevention efforts — PPE use, cleaning standards, and what patients will see during their visit — all without using PHI or clinical claims.

    • “What Safety Measures You’ll See in Our Hospital”

    • “Hand Hygiene and PPE: What to Expect”

    • “How We Keep Our Operating Rooms and Exam Areas Safe”

  • Share timely updates that help patients plan ahead and stay connected to your services. These short clips cover access changes, seasonal care reminders, or community events — filmed in the same quarterly sessions.

    • “Flu & RSV Season: What You Need to Know”

    • “Sports Physicals: When to Schedule”

    • “Community Screening Event Highlights”

    • “Holiday Hours and Visitor Policy Updates”



The Hospital Video System — A Done-For-You Quarterly Video System

One system. Four core videos each month (or 12 batched quarterly). You approve — we handle the rest.

Plus Included

What You Get Every Month (or Quarter)

  • Pre-/Post-Op Education (45–90 s) — e.g., “Knee Surgery: What to Expect.”

  • Provider Intro (60–90 s) — Meet the surgeon or APP.

  • Department Spotlight (60–90 s) — Cardiology, Ortho, Imaging, Rehab, etc.

  • Seasonal or Access Update (30–60 s) — Flu/RSV info, screenings, community events.

  • 4–8 shorts (9:16 / 1:1) derived from these videos

  • Captions & accessibility files

  • 7–10 business-day turnaround

  • Two revision rounds & reviewer approval

  • File handoff (16:9 masters + vertical exports)

Choose Your Cadence

  • Monthly (1 shoot day): 4 videos per month

  • Quarterly (2–3 shoot days): 12 videos per quarter

You Handle: One point of contact + department reviewers.

We Handle: Everything else.

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01

Strategy Call

Map your biggest communication gaps and select your first four videos.

02

Build & Shoot

We script, schedule, film, and edit.

03

Publish & Grow

Place videos using our simple Placement Guide.

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Where These Videos Go (and Why It Matters)

  • Website (service pages & home)

  • Patient Portal /MyChart

  • Email & SMS reminders

  • Lobby & waiting area screens

  • Social clips for community updates


Proof You Can Use on Day One

Clear expectations, comfort-first messaging, and accessible deliverables.

  • Patient-friendly scripts (plain language, calming tone)

  • Captions, large readable fonts, contrast checks

  • HIPAA-aware capture; no PHI in footage

  • Premium-service explainers for informed consent & fit

  • Distribution help: website, GBP, email/SMS, waiting room

  • Reviewer approval before anything goes live

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Frequently Asked Questions

  • No — only expectations and instructions approved by your reviewer.

  • About 15–25 minutes per provider.

  • Yes — the standardized system works across departments.

Our strategy session is complimentary. We avoid PHI, use documented consent, and route videos through your reviewer before publishing.

Ready to Welcome More Confident New Patients?

Start with a free call to see how video can simplify education and build trust for your team.

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